FAQs

What’s your return policy?

1

As the majority of our items are custom, personalized items made to order; we do not accept returns or issue refunds. If an item is defective we will offer a replacement item.


When will my items ship?

2

Items ship within 5 days unless otherwise specified.


How can I contact you?

3

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.


How long does shipping take?

4

We offer multiple shipping options. You should see an estimated shipping time when you place your order. Please note these are estimates. For shipping time maps click HERE